Privacy Policy

Data Protection Policy?
We store and process Customer data in accordance with the current legal requirements of the UK Data Protection Act. You can view any information held by logging into your account. Please note we do not store any Payment Card information.

What is our Privacy Policy?

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for two reasons: firstly, to process your order and secondly, to provide you with the best possible customer and post sales service.

We will not e-mail you with notification of new products etc. unless you have given us your consent.

We will give you the chance to refuse any marketing email from us or from another company within our group in the future. You can log into your Account and opt in or out of receiving Mailings/Newsletters from us at any time.

The type of information we will collect about you includes:

your name
address
phone number
email address
items previously ordered

No Card information is held by us, all Payments are processed by leading Payment Service Providers (Protx and PayPal), this is for your security and peace of mind. Please visit their websites for more information. This does not affect our ability to refund Payment Cards when necessary.

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check and revise the information that we hold about you by logging into your account.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We use technology to assist visitors to our site. This is using a "cookie" which would be stored on your browser. You can modify your browser security settings, or opt out to prevent this happening, but our site may not operate correctly. The information collected in this way is only used to identify you and keeps a temporary record of items added to your shopping basket. Data held in the "cookie" automatically expires and is deleted after a few hours.

If you have any questions/comments about privacy, you should contact us.