BST-online.co.uk is part of Willandmoor Limited t/a BST Printers.

What are the Sales Enquiry Line Opening Times?
To be able to offer you, the customer, the most efficient and low cost service we no longer have an enquiry line. We can still be contacted using the Contact Us page or email: info@bstprinters.com

Should you experience any problems with placing an order via this website please use the contact us form leaving a phone number (if you wish) and we will get back to you as soon as possible. We apologise for any inconvenience this may cause, but to offer the best prices in a very competetive industry we are finding this a necessary measure.

How secure are Card Payments?
All transactions on this site are processed using SSL, (Secure Socket Layer), an encryption feature of software built into web browsers, preventing access to information exchanged between browser and server by anyone else. This protects the transfer of credit card details to our server. On most PC’s you will see a padlock symbol at the bottom of your browser, indicating that the pages are being displayed under SSL encryption. Depending on your browser set up this may also display the security alert: "You are about to view pages over a secure connection, any information you exchange within this site cannot be viewed by anyone else on the web."

Because we use a Third Party Company (Protx) to process our Payments we do not store any Payment Card information. Via Protx we can refund payments but we cannot charge further payments to cards.

What procedures are in place to prevent potential Card transaction fraud?
As a Protx vendor we have 2 main services enabled to assess the legitimacy of each Card transaction. They are Address Verification Service (AVS) and Card Verification Value (CV2). Detailed checks will be carried out, including random telephone verification.

AVS. The Address Verification Service checks the cardholder’s address, as entered at the point of order, to ascertain if the person placing the transaction knows the true cardholder’s address.

CV2. This is the last 3 or 4 digit number found in the signature strip of Credit and Debit Cards. In order to enter the correct number the person placing the transaction must be in possession of the Card.

Both of these measures greatly reduce the risk of fraud from stolen card numbers, such as carelessly disposed of receipts, which is one of the most common methods of online fraud.

What’s the difference between ’Wallet’ and ’Pocket’ Envelopes?
A ’Wallet’ Envelope has the flap on the longest edge and is a landscape format. A ’Pocket’ Envelope has the flap on the shortest edge and is a portrait format.

What are the Envelope sizes?
DL 110 x 220mm
C5 162 x 229mm
C4 225 x 324mm

Alternative sizes and brands of Envelopes and Paper are available to special order, please contact us with your requirements.

These terms and conditions do not affect your statutory rights.